🌿 Earthborn.africa Privacy Policy

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🌿 Earthborn.africa Privacy Policy

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Your privacy is important to us. This Privacy Policy explains how Earthborn.africa (“we”, “our”, “the platform”) collects, uses, stores, and protects your information when you use the Earthborn Growers Market and related services.

By using this website, registering as a Grower, or submitting enquiries, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Information You Provide to Us

When you register as a Grower, you provide:

  • Full name
  • Email address
  • Password
  • Suburb and city
  • Grower bio
  • Listings and photos
  • Consent preferences
  • Optional: phone number or WhatsApp

When you submit a produce listing:

  • Product name
  • Price
  • Photos
  • Organic/not organic
  • Description
  • Location
  • Any additional details you voluntarily include

When visitors send enquiries:

  • Visitor name
  • Visitor email
  • Message content

2. How We Use Your Information

We use your information to:

  • Create and manage your Grower profile
  • Display your produce listings on the website
  • Send you enquiries from visitors
  • Send weekly “still in stock?” reminders
  • Provide important platform updates
  • Improve site functionality and security
  • Promote your listings on social media (only if you opt-in)

We do not sell your personal data to any third parties.

3. Legal Basis for Processing (POPIA & GDPR Friendly)

We process your information based on:

  • Consent (you actively agree during signup)
  • Legitimate interest (to operate the Growers Market)
  • Contractual obligation (providing the service you signed up for)

You can withdraw consent at any time by contacting us.

4. Data Sharing

Your information is shared only with:

  • Visitors who contact you through the enquiry form
  • Our email system (to deliver emails and notifications)
  • Social media audiences (ONLY if you consent to promotional sharing)

We do not share or sell your data to marketers, advertisers, or third-party businesses.

5. Your Rights

You have the right to:

  • Access your personal data
  • Update your details
  • Request deletion of your account
  • Withdraw consent
  • Request removal of your listings
  • Object to processing in certain cases

To exercise these rights, email us at cpt@earthborn.africa.

6. Data Security

We take reasonable steps to protect your data using:

  • Secure hosting
  • Password hashing
  • User access controls
  • Encrypted communication via SSL
  • Limited administrator access

However, no internet-based service is 100% secure. You use the platform at your own risk.

7. Cookies

Earthborn.africa uses cookies for:

  • Login sessions
  • Site functionality
  • Basic analytics

You may disable cookies in your browser, though some site features may not function correctly.

8. Data Retention

We retain:

  • Grower accounts for as long as you keep them active
  • Listings for as long as they are displayed
  • Expired listings for auditing and backup (optional removal on request)
  • Enquiries for up to 12 months

You may request deletion at any time.

9. Children’s Data

Earthborn.africa does not knowingly collect personal information from children under 16.
Growers must be 18+ to register.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated through the website or email.

11. Contact Us

For any questions or requests, please contact:

Email: cpt@earthborn.africa
Website: https://earthborn.africa

🌱 Thank you

Your trust in Earthborn.africa helps us build a safe and thriving grower community.