🌿 Earthborn Growers Market – Grower Guidelines

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🌿 Earthborn Growers Market – Grower Guidelines

To keep the Earthborn Growers Market safe, honest, and helpful for everyone in the community, all Growers must follow these guidelines.

These guidelines work together with our Terms & Conditions and Privacy Policy.

1. Be Honest & Accurate

Your listings must be clear and truthful:

  • Describe your produce accurately
  • If you say something is “organic,” ensure it truly is
  • Mention if produce is grown:
    • In soil
    • In containers
    • Hydroponically
    • Using chemicals (or not)
  • Use real photos of your actual produce
  • Update listings when stock is low or sold out

Honesty builds trust within our community.

2. Keep Listings Updated

Every listing expires after 4 weeks unless renewed.

You MUST:

  • Remove or edit listings when stock is sold out
  • Refresh photos if produce changes (new harvest, new batch)
  • Respond to weekly reminder emails

Buyers rely on accurate, up-to-date information.

3. Communication With Buyers

Growers agree to:

  • Reply to enquiries politely and timeously
  • Arrange safe pickup or delivery
  • Communicate clearly about:
    • Availability
    • Pricing
    • Payment methods
    • Location and timing

No abusive or inappropriate communication is allowed.

4. Safety & Quality

Growers are responsible for:

  • Ensuring all produce is safe and clean
  • Proper harvesting, handling, and packaging
  • Not selling spoiled, mouldy, harmful, or infested items
  • Disclosing:
    • Known allergens
    • Strong herbs
    • Any risks associated with remedies or medicinal herbs

We encourage Growers to follow good hygiene and food safety practices.

5. What You May List

You may list:

  • Fresh vegetables
  • Herbs
  • Seedlings
  • Seeds
  • Edible flowers
  • Homegrown fruit
  • Medicinal herbs
  • Natural home remedies (non-dangerous)
  • Homemade compost/vermicompost

6. What You May NOT List

You may NOT list:

  • Illegal plants or substances
  • Prescription medicines
  • Dangerous remedies
  • Chemicals or toxic items
  • Alcohol, tobacco, or vaping products
  • Products you did not grow or make

We reserve the right to remove inappropriate listings.

7. Respect the Community

Growers must:

  • Act respectfully
  • Avoid spam or repeated posting
  • Not abuse Earthborn.africa staff or visitors
  • Not misuse visitor contact information

This is a community-first marketplace.

8. Social Media Promotion

If you opt-in, Earthborn.africa may share your listings on our:

  • Facebook page
  • Facebook group
  • Instagram

We will always credit you and your produce stand.

9. Transparency About Remedies & Herbal Products

If you sell home remedies or herbal products, you MUST:

  • Avoid making medical claims
  • Advise buyers to consult a healthcare provider
  • Clearly state ingredients or preparation methods
  • Mention any strong herbs or known interactions

This keeps everyone safe.

10. Consequences of Violating Guidelines

We may:

  • Remove listings
  • Suspend your account
  • Permanently ban your Grower profile
  • Decline listings that pose a safety risk

We always aim to contact you first unless the content is dangerous or clearly against the rules.

🌱 Together we grow

Thank you for helping us build a safe, honest, and inspiring local produce community.